Don’t take our word for it, take our clients’!
“The World Conference for 2018 has been hailed by the delegates both home and globally as a huge success with feedback so far indicating it to be best in class with overall rating of 4.8 out of a score of 5. The ball scored 5 out of 5 on all accounts. Thank you to you and your team for what was the most amazing support, top class banqueting, friendliness and top class customer service. The energy and high spirit of what we tried to achieve was carried through by you all and this hugely contributed to the success of the conference. Nothing was a problem and if there was anything small it was dealt with immediately and professionally.”
Professional Membership Body
“…. The feedback we received highlighted the event as the best IHI Founders Banquet to date.”
“Przemek and Joao were there every time I looked around, constantly available to answer a query or help with a last-minute change and they managed the team and the room with an ease and humour that made me understand why the event was such a success…Little touches like your GM, Sandra, popping in to say hello before the event kicked off were also hugely appreciated and made us feel like we were a clear priority for you all on the day.”
Food & Beverage Awards
“From Chefs, to porters, wine waiters and serving staff, all of whom dealt with our numerous…. questions and requests with remarkable charm and efficiency.
Our event manager Deirdre, was a total pleasure to work with too; highly attentive, professional and with a deep understanding and empathy of the nuances of our event(s). During the build-up, and on site the day before and on the day itself, she was totally on hand, and willing at every point to help us.”
Independent Travel Director
“We had a wonderful week here at The Clayton. One of the best run meetings I have been a part of and it is mostly due to your wonderful team. You truly are one team and it is evident in your flawless follow through in every department.”
BCD Meetings & Events
“Deirdre – I want to let you know what a pleasure it was to work with you and I really appreciated your responsiveness, follow-through, and organization. Your attention to all the details made such a difference! A big shout out to all the hotel staff as well– Anna, Przemek, Eoin, and all the other staff who were fantastic. Quite literally every staff we interacted with was fabulous. Nothing was too much to ask and everyone was always ready and willing to help out. Our on-site team and I have worked at many properties around the globe, and we all agreed that the Clayton was one of the best we’ve experienced across the board. The Clayton have a system in place which clearly works. Don’t change a thing!”
Freelance Travel Director
“Traveling as a freelance travel director for close to 200 days a year I get to stay and work in all different types of properties and I get to experience the level of service provided by these hotels. I can sincerely and gratefully thank all the staff at the Clayton Hotel Burlington for a memorable conference, your staff were phenomenal and helped make my particular area, meetings / transportation so much easier to work.
I really felt that the hotel staff were true partners in making sure the conference was exceptional in every way, attending numerous pre-cons as I do I often find after the initial welcome I sometimes feel that the staff over promise and under deliver, this was definitely not the case at the Clayton, everything that was discussed or promised exceeded my expectations.”